5 STAR SPA EXCELLENCE
Spa Akadémia was founded by Zseraldina Richvalszki in 2008.
All professional training programs are steadily updated to the latest trends and technologies involving the expertise of industry professionals and medical doctors.
Spa Akadémia‘s chic headquarter & training spa is based in the heart of Budapest, the world‘s spa capital.
All programs and services can also be thought at your location.
SPA Management
MASTERcourses
Spa Manager Training Programmes
Practice-oriented leadership programmes for current and aspiring managers of spas, wellness and medical wellness facilities, thermal baths, beauty salons, health centres and clinics.
Spa Manager Mentoring Programme
A four-day, fully personalised leadership programme tailored to the participant’s professional experience, management responsibilities and the operational needs of their facility. Training dates are arranged individually, and the programme can be completed as two two-day sessions or as one intensive four-day course.
Intensive Small-Group Spa Manager Training
A four-day, in-person leadership programme for small groups of 3–6 participants. Alongside practical knowledge, the course provides an opportunity to analyse real management situations, exchange professional perspectives and explore different operational models.
Both programmes cover service concept and guest experience development, spa operations, business and financial planning, team leadership, and innovative technologies shaping the wellness industry.
Both programmes conclude with a professional certificate of completion.
inquire about our management courses here
INTENSIVE SPA TRAININGS FOR HOTELS
Spa Akadémia‘s unique training programs and masterclasses are created to level up your spa staff techniques and soft skills in order to exceed your guest‘s expectations.
We also provide bespoke training programs and masterclasses.
SUPER INTENSIVE
TRAININGS
Spa Akadémia offers 15 years of
experience in 5 Star hotel training programs for spas and medical wellness facilities onshore and at sea.
By this unique training program we uplift your spa staff techniques and soft skills to exceed your guest expectations.
We can provide selected or tailored training program services as well.
RSC Spa Service Excellence - Workshop
Designed to help your hotel employees to improve their communication skills. The workshop takes 1 or 2 days, should be agreed and planed minimum 3 weeks ahead.
General spa etiquette & service behavior
Soft Skill Development
Communiacation SkillsThe importance of first impressions
The superiority of body language to spoken words
History of wellness
I can’t hear you! – training to increase active-attention and intuitive ability
How empathy works? Understanding the feelings of others
Spa treatments and protocols & the perfect Spa atmosphere
RSC Spa receptionist training
Our intensive program takes 2 days, and includes all information for up to 5 stars plus hotels and resorts services requires:
General spa etiquette
Spa-service behavior
Soft Skill development
History of wellness / What Spa is?
Aromatherapy and active substances
Customer service
Spa treatments, protocols, requirements
RSC Hotel SPA Therapist
8 different types of massages + 1 day theoretical lecture day in one price!
Our intensive 50 hours training program includes fine techniques meeting the requirement for up to 5 stars plus hotels and resorts:
THEORETICAL LECTURES:
- What about wellness? What about Spa?
- WOW effect, how to build it to my service?
- How about service excellence?
- Treatment protocol in 5 star standards
PRACTICAL SKILLS:
- 5 stars service level Swedish massage techniques
- Organic Aromatherapy massage
- Deep Tissue with Bamboo and Cupping
- La Stone therapy (Indian Lava stone massage)
- Peeling techniques (sea salt, brown sugar, rice, coffee, other spices)
- Wraps
- Mud treatments (clay, mud, seaweed)
RSC International SPA Therapist
5 different types of massages + 1 day theoretical lecture days in one price!
Our intensive 50 hours training program includes fine techniques meeting the requirement for up to 5 stars plus hotels and resorts:
THEORETICAL LECTURES:
- How about service excellence?
- Proactivity
- The importance of communication and bodylanguage in guest related service
- Soft skill development
- Hotel and onboard operation, international expectations
PRACTICAL SKILLS:
- Combination of Eastern and Western techniques (with stretching)
- Cellulite, firming and contouring massage techniques
- Hamam SPA treatments (Turkish rituals)
- Ayurveda Spa therapies (Abhyanga, Shiroabhyanga)
- Face massage
RSC Hamam SPA Therapist
Our intensive 30 hours program for professional therapist takes 3 days, and includes online lecture and frontal education of the following techniques:
Moroccan rituals,
Traditional Turkish Bath,
Turkish body wash rituals
RSC Ayurvedic SPA Therapist
Our intensive 40 hours training program for professional therapist (up to 8 personal) takes 4 days, and includes online ayurvedic lecture and frontal education of the following techniques:
Abhyanga,
Shirodhara,
Udvartana,
Shiroabhyanga,
Pinda
inquire about our open trainings here
Competency Training
packages
DEPARTEMENT SPECIFIC
PROGRAMS
- Front Office (Wellness Area)
- F&B (Medical Wellness Service)
- Chefs (Medical Wellness Menu Creation)
- HR (Recruiting & Onboarding)
COMPETENCE
Trainings
- 5 star Customer Service
- Soft Skills Development
- WOW effect and business success
- Ultimate Upgrade in Spa Sales
- Service Development
- Personal Appearance & First impression
- Importance of Body language
- Tactics of Selling Expensive Products Business Communication
- International Communication, Guest and Complaint Handling
Lectures
- 10 Ways to improve your Guest Experience
- How to build a 5 star Customer Service
- Spa service Protocol
- The Art of Creating the perfect Spa Atmosphere
- Top 10 Customer Expectations in the Spa
inquire about Competency Trainings here
Get the best CANDIDATES fast
ALREADY FOUND
THE RIGHT CANDIDATES?
Let us train them for you.
We prepare them for 5 star wellness service by levelling up their treatment techniques, introducing the latest trends, developing their soft skills and training product knowledge.
We can also provide bespoke training programs based on your specific SOPs and guest journey..
Do you have trouble attracting great people with skills and talent?
Do you feel that none of the cadidates who send their applications really qualify and/or match your expectations?