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SPA Akadémia
5 STAR SPA EXCELLENCE

Registration number: B/2020/003195

Our Brochure

5 STAR SPA EXCELLENCE

 

 

 

 

Spa Akadémia was founded by Zseraldina Richvalszki in 2008.

All professional training programs are steadily updated to the latest trends and technologies involving the expertise of industry professionals and medical doctors.

Spa Akadémia‘s chic headquarter & training spa is based in the heart of Budapest, the world‘s spa capital.

All programs and services can also be thought at your location.

INTENSIVE TRAININGS

&

MASTERCLASSES

Spa Akadémia‘s unique training programs and masterclasses are created to level up your spa staff techniques and soft skills in order to exceed your guest‘s expectations.

We also provide bespoke training programs and masterclasses.

 

SUPER INTENSIVE

TRAININGS

Spa Akadémia offers 15 years of
experience in 5 Star hotel training programs for spas and medical wellness facilities onshore and at sea.

By this unique training program we uplift your spa staff techniques and soft skills to exceed your guest expectations.

We can provide selected or tailored training program services as well.

 

RSC Spa Service Excellence - Workshop

Designed to help your hotel employees to improve their communication skills. The workshop takes 1 or 2 days, should be agreed and planed minimum 3 weeks ahead.

General spa etiquette & service behavior
Soft Skill Development
Communiacation Skills

The importance of first impressions

The superiority of body language to spoken words

History of wellness

I can’t hear you!  –  training to increase active-attention and intuitive ability

How empathy works? Understanding the feelings of others

Spa treatments and protocols & the perfect Spa atmosphere

RSC (MEDICAL) Spa/ Hotel protocols - sop

Discover the Secrets of a Luxurious Spa Experience at Richvalszki Spa Consulting!

Welcome to Richvalszki Spa Consulting, where we specialize in providing top-notch spa services and hotel protocols. 

At Richvalszki Spa Consulting, we believe in delivering exceptional service. Our Workshop is designed to help your hotel spa employees  provide service excellence. Join our workshop to learn about general spa etiquette, the importance of soft skill development, and effective communication skills.

 

Are you interested in joining our Competency Trainings? Inquire now and choose your desired training. Let your journey to excellence begin at Richvalszki Spa Consulting!

RSC Guest Journey Development

Take your service development to the next level with our RSC Service Development training. Explore the wellness industry and understand the WOW factor in service development. Master the art of up and cross-selling techniques and learn why standardization is essential. Get to know what your guests truly desire and exceed their expectations.

RSC Spa receptionist training

Our intensive program takes 2 days, and includes all information for up to 5 stars plus hotels and resorts services requires:

General spa etiquette
Spa-service behavior
Soft Skill development
History of wellness / What Spa is?
Aromatherapy and active substances
Customer service
Spa treatments, protocols, requirements

RSC Hotel SPA Therapist

8 different types of massages + 1 day theoretical lecture day in one price!

Our intensive 50 hours training program includes fine techniques meeting the requirement for up to 5 stars plus hotels and resorts:

THEORETICAL LECTURES:

  • What about wellness? What about Spa?
  • WOW effect, how to build it to my service?
  • How about service excellence?
  • Treatment protocol in 5 star standards

PRACTICAL SKILLS:

  1. 5 stars service level Swedish massage techniques
  2. Organic Aromatherapy massage
  3. Deep Tissue with Bamboo and Cupping
  4. La Stone therapy (Indian Lava stone massage)
  5. Peeling techniques (sea salt, brown sugar, rice, coffee, other spices)
  6. Wraps
  7. Mud treatments (clay, mud, seaweed)
RSC International SPA Therapist

5 different types of massages + 1 day theoretical lecture days in one price!

Our intensive 50 hours training program includes fine techniques meeting the requirement for up to 5 stars plus hotels and resorts:

THEORETICAL LECTURES:

  • How about service excellence?
  • Proactivity
  • The importance of communication and bodylanguage in guest related service
  • Soft skill development
  • Hotel and onboard operation, international expectations

PRACTICAL SKILLS:

  1. Combination of Eastern and Western techniques (with stretching)
  2. Cellulite, firming and contouring massage techniques
  3. Hamam SPA treatments (Turkish rituals)
  4. Ayurveda Spa therapies (Abhyanga, Shiroabhyanga)
  5. Face massage
RSC Hamam SPA Therapist

Our intensive 30 hours program for professional therapist takes 3 days, and includes online lecture and frontal education of the following techniques:

Moroccan rituals,

Traditional Turkish Bath,

Turkish body wash rituals

RSC Ayurvedic SPA Therapist

Our intensive 40 hours training program for professional therapist (up to 8 personal) takes 4 days, and includes online ayurvedic lecture and frontal education of the following techniques:

Abhyanga,

Shirodhara,

Udvartana,

Shiroabhyanga,

Pinda

RSC On-Board Spa Therapist

Training and Work Opportunities! 

Are you a Beautician? Why not to be an onboard spa therapist?

Are you passionate about wellness, and you ready to work on-board a ship? Let Us help you!  We have the latest job vacancies available. Our intensive 50 hours exclusive program for professional beauticians takes 5 days. We support our participants with spa and wellness spacialized German and English language program. This program includes fine techniques meeting the requirement for up to 4 stars plus yachts and cruise liners.

THEORETICAL LECTURES:

  • What about wellness? What about Spa?
  • WOW effect, how to build it to my service?
  • How about service excellence?
  • Proactivity
  • The importance of communication and bodylanguage in guest service
  • Treatment protocoll in 5 star standards
  • Soft skill development
  • Hotel and onboard operation, international expectations

PRACTICAL SKILLS FOR BEUTICIANS ONLY

Exclusive Swedish massage techniques
La Stone therapy  

inquire about our open trainings here

GDPR

12 + 14 =

Management

courses

Operation Management

Courses

  • HOTEL AND RESORT SPA OPERATION
  • THERMAL BATH / PUBLIC BATH OPERATION
  • MEDICAL WELLNESS / AESTHETICS OPERATION
  • CRUISE SHIP SPA MANAGEMENT
  • PREMIUM BEAUTY BRANDS MANAGEMENT

Masterclasses

  • SPA BUSINESS MANAGEMENT
  • BUSINESS BOOST
  • FROM IDEA TO BUSINESS
  • ULTIMATE UPGRADE IN SPA SALES
  • BRANDING & NETWORKING
  • SOCIAL MEDIA

Leadership

workshops

  • Business Management Theory
  • Leadership Theory
  • WOW GUEST EXPEREINCE
  • 5 STAR SERVICE DEVELOPMENT
  • Importance of HR selection 
  • Sales and Communication

inquire about our management courses here

GDPR

4 + 6 =

HOTELS & SHIPS

MIX & MATCH

FOR HOTEL OPERATION

Our hotel workshops are tailor-made for your front office, waiters, and chefs. Enhance their communication skills with international guests, learn the importance of body language, and provide 5-star service expectations. Our workshops cover a wide range of topics including etiquette, handling customer complaints, and introducing spa services.

Select Your needs

  • Guaranteed guest satisfaction increase ✔️
  • Over 30 years of hotel service, spa operating and consulting experience ✔️
  • With the involvement of doctors, trainers and professionals ✔️
  • To improve your service quality ✔️

Leadership Development

  • Business Management Theory
  • Leadership Theory
  • Customer Service Development
  • Importance of HR selection process
  • Spa Business Planning
  • Spa Management
  • Sales and Communication
  • Ultimate Customer Service
  • Wellness Industry
  • Workplace Stress Management

Practical Trainings

  • Holistic Swedish massage
  • Aromatherapy massage
  • Deep Tissue massage
  • Cupping therapy
  • Neck and Shoulder therapy
  • Prenatal massage
  • La Stone therapy
  • Back relief massage
  • Hamam SPA treatments
  • Ayurveda Spa therapies
  • Gold spa rituals
  • Anti cellulite – Body contour
  • Peeling techniques
  • Wraps and Mud treatments
  • Refreshing feet massage
  • Jet-leg treatment
  • Face shiatsu
  • Face massage

Theoretical Lectures

  • 10 ways to improve your guest experience
  • Soft Skills development
  • WOW effect in business success
  • Importance of body language
  • First impression
  • Service development, sales and spa reception
  • Modern wellness – dimensions
  • How about spa? Business models
  • Business planning to strategy
  • How to build a 5 star customer service
  • Spa service protocol
  • Create the perfect spa atmosphere
  • A TOP 10 customer spa expectations
  • Tactics of Selling Expensive Products
  • Communication development 

inquire about mix & match trainings here

GDPR

13 + 14 =

Competency Training

packages

DEPARTEMENT SPECIFIC

PROGRAMS

  • Front Office (Wellness Area)
  • F&B (Medical Wellness Service)
  • Chefs (Medical Wellness Menu Creation)
  • HR (Recruiting & Onboarding)

COMPETENCE

Trainings

  • 5 star Customer Service
  • Soft Skills Development
  • WOW effect and business success
  • Ultimate Upgrade in Spa Sales
  • Service Development
  • Personal Appearance & First impression
  • Importance of Body language
  • Tactics of Selling Expensive Products Business Communication
  • International Communication, Guest and Complaint Handling

Lectures

  • 10 Ways to improve your Guest Experience 
  • How to build a 5 star Customer Service
  • Spa service Protocol
  • The Art of Creating the perfect Spa Atmosphere
  • Top 10 Customer Expectations in the Spa

inquire about Competency Trainings here

GDPR

10 + 6 =

Wellness Lifestyle

WORKSHOPS

We wanted to please those interested in choosing a wellness lifestyle.

Our small group trainings started in spring 2022, with the participation of national and international experts.

These are not just lectures and workshops, but discussions and workshops with dedicated and credible experts to provide guidance and support to those interested in a wellness lifestyle.

 

MODERN WELLNESS

EASY VEGAN MEALS - COOKING COURSE

AYURVEDIC BABY CARE

HORMONES AND MENOPAUSE

YOGIC STRESS MANAGEMENT

HEALTHY AGING

NATURAL COSMETICS GUIDE

inquire about our workshops here

GDPR

12 + 15 =

Get the best CANDIDATES fast

ALREADY FOUND

THE RIGHT CANDIDATES?

Let us train them for you.

We prepare them for 5 star wellness service by levelling up their treatment techniques, introducing the latest trends, developing their soft skills and training product knowledge.
We can also provide bespoke training programs based on your specific SOPs and guest journey..

Do you have trouble attracting great people with skills and talent?

Do you feel that none of the cadidates who send their applications really qualify and/or match your expectations?

 

SPA RECRUITMENT

SOLUTIONS